All items returned must be in new, unused condition including all packaging contents. A 10% restocking fee applies to orders being returned to original payment method. Original shipping charges are non-refundable and returnee is responsible for return shipping. We do not accept returns on used, blemished (purchased as a blem), or custom engraved and/or laser etched items. Attempted returns on non-refundable items will be sent back at the shippers expense.
If you have a warranty issue please contact us at 321-735-8562 or use the contact us section at our website www.hitmanindustries.net. Please include details including images to help address any issues.