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All items returned must be in new, unused condition including all packaging contents.  A 10% restocking fee applies to orders being returned to original payment method.  Original shipping charges are non-refundable and returnee is responsible for return shipping.  We do not accept returns on used, blemished (purchased as a blem), or custom engraved and/or laser etched items.  Attempted returns on non-refundable items will be sent back at the shippers expense.

If you have a warranty issue please contact us at 321-735-8562 or use the contact us section at our website www.hitmanindustries.net.  Please include details including images to help address any issues.